330-481-5118 Now Closed

Service Center

Diehl Ford of Massillon

Now Closed

Other benefits of Diehl Ford of Massillon service include:

  • Original equipment manufacturer (OEM) parts

  • Full-service maintenance

  • Expert heavy repair facility backed by Ford

  • Parts and labor warranties

  • Clean, comfortable waiting areas with free Wi-Fi

  • Shuttle service to and from your home

  • Friendly and knowledgeable staff



Maintaining your vehicle

Routine maintenance, such as oil changes, having fluids checked/flushed and tune-ups, can greatly increase your vehicle’s performance and reliability as well as greatly extend its life. Failing to properly service your vehicle can result in increased repair costs, as well as significantly reduce its value for a future sale or trade-in.

Oil change

Today’s vehicle engines generally have extended oil-change intervals beyond 3,000 miles, so it is recommended that you consult the specific maintenance schedule interval in your vehicle’s owner manual.


At Diehl Ford of Massillon, an oil change is so much more than just an oil change. When you come in for The Works,® you receive a complete vehicle checkup that includes a synthetic blend oil change, tire rotation and pressure check, brake inspection, Multi-Point Inspection, fluid top-off, battery test, and filter, belts and hoses check — all for a very competitive price.

Fluid levels

Having your fluids topped off is simple and can be performed in just a few minutes. These include oil, radiator, transmission, power steering, windshield washer and brake fluid. Additionally, they can be flushed/changed as needed. Allowing many of these fluids to become dangerously low, old or corroded can cause serious damage to your vehicle.


Your vehicle’s filters should be changed every 15K–30K miles. Most can be inspected and replaced during a routine oil change. These include the engine air filter, oil filter, fuel filter and cabin air filter.

Spark plugs

Your spark plugs should be changed every 100K miles. A bit more complicated than a routine oil change, the time and cost will depend on the year, make and model of your vehicle.

Belts and Hoses


Belts and hoses play an integral part in your vehicle’s performance. As belts age, the rubber becomes brittle, causing it to crack. If a belt is showing signs of wear on its outer edge, this is also a sign that it will need to be replaced.

Since coolant temperature is about 200 degrees, the hoses that carry it are extremely important. A belt or hose failure can cause loss of both power steering and the electrical charging system, as well as an overheated engine. If your engine overheats, this can cause the cylinder heads to warp, resulting in a very expensive repair.

Hoses are generally inspected for softness and swelling, hardening, cracks, chafing and heat damage. If any of these issues are detected, your hoses will need to be replaced. 


Brake issues can start out small but worsen over time. Waiting to have them repaired can greatly increase the costs involved. Having your brakes inspected during a routine maintenance visit can help save you both time and money.

Discs should be inspected for rough spots, warping or damage. If they are shiny and show little signs of wear, maintenance is likely not needed. If they are damaged or warped, these parts should be resurfaced or replaced immediately.

Your vehicle has rubber and metal brake lines and both can crack and leak. Our technicians will first examine the rubber hoses to ensure they are soft and don’t have cracks. They’ll then check the hard metal brake lines for corrosion and leaking. If either is damaged, replacement is recommended.


Today’s vehicles are loaded with technology. That’s why it’s more important than ever to ensure your battery operates at peak performance. At Diehl Ford of Massillon, we know exactly what battery is needed for your specific vehicle and can help guide you through what can be a somewhat complex process.

Hoses are generally inspected for softness and swelling, hardening, cracks, chafing and heat damage. If any of these issues are detected, your hoses will need to be replaced. 

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Your tires should be inspected routinely to ensure they remain at the recommended PSI and tread levels. To determine the health of a tire’s tread, a penny test can be easily performed. Place a penny headfirst into the tread grooves of your tire. If you can see the top of Abraham Lincoln’s head, this indicates your treads are shallow/worn and that your tire/tires will need replacing. Additionally, tires should be rotated every 6,000 miles to ensure even wear. Our technicians will also check for objects lodged in the tires and for dangerous bulges and bent rims that could have been caused by potholes or other road hazards.

FordPass™ Rewards Visa® Card

The FordPass Rewards Visa Card is your road to more FordPass Rewards Points. Earn 10% Back in Points* when you use it for all of your service and maintenance needs at Diehl Ford of Massillon. That’s 5% Back in Points on Ford Dealership Purchases plus 5% Back in Points with FordPass Rewards.

*See the FordPass™ Rewards Visa® Terms and Conditions in the Summary of Credit Terms. Points are not redeemable for cash. Please see the FordPass™ Rewards Program terms and conditions at FordPassRewards.com for information regarding expiration, redemption, forfeiture and other limitations on FordPass™ Rewards Points. Must be enrolled in FordPass™ Rewards.

Ford Service Center in Massillon, OH

Do you have any repair or maintenance issues? Then look no further than Diehl Ford of Massillon  in Massillon, OH. The certified mechanics at our Ford service center will diagnose any problems with your vehicles and quickly fix them. Our proficient staff has developed a reputation for delivering excellent service and repairs in our town. Bring your Ford vehicles for service at our dealership in Massillon, OH. Schedule an appointment today!

Diehl Ford of Massillon
Service Center

Monday9 AM - 7 PM
Tuesday9 AM - 7 PM
Wednesday9 AM - 7 PM
Thursday9 AM - 7 PM
Friday9 AM - 6 PM
Saturday9 AM - 5 PM